Support

Answers to common questions about VISNIRA. Cannot find what you need? We are one email away.

What is VISNIRA?

VISNIRA™ is an AI-powered Personal Life Operating System. It brings your tasks, habits, goals, notes, and finances into one place, with built-in AI that helps you decide what to do next.

When is VISNIRA available?

VISNIRA is coming soon to the App Store. Join the list on our home page and we will send you one email on the day it launches.

Which devices does VISNIRA run on?

VISNIRA is built for iPhone. There is no Android or web version yet.

Who can use VISNIRA?

VISNIRA is for people age 13 and older. We ask for your date of birth when you create an account, and we cannot create accounts for children under 13.

Does VISNIRA connect to my bank?

No. VISNIRA never connects to your bank accounts and never asks for bank logins or account linking. Any financial figures you track are numbers you enter yourself, and they are never sent to the AI.

What does VISNIRA's AI see?

Before VISNIRA sends anything to its AI provider, Anthropic, VISNIRA asks for your permission. When allowed, it uses the messages you send, your tasks, how often you ticked your habits, your goals and their next steps, and your chosen tone, language, and life stage. It never receives your financial figures, your voice, your photos, or your date of birth.

Can I turn the AI off?

Yes. Open Settings, find VISNIRA Assistant, and switch off AI replies. While it is off, nothing is sent to the AI provider. The rest of VISNIRA keeps working.

Does VISNIRA listen to me?

Only when you open VISNIRA's assistant from a voice button or tap the microphone, and a “Listening…” label always shows. You can turn off automatic listening in Settings. Your speech is turned into text on your iPhone, and the audio is never uploaded or stored. Voice works in eight languages: English, Spanish, French, Portuguese, Chinese, Arabic, Hindi, and Vietnamese. Your iPhone may ask you to download a language the first time you use it.

I did not receive my sign-up code. What should I do?

Check your spam or junk folder and make sure you typed your email address correctly. On the code screen you can ask for a new code after one minute. If it still does not arrive, email support@visnira.com.

I forgot my password. How do I reset it?

On the sign-in screen, tap Forgot password? and enter your email address. We will send you an 8-digit code. Enter it in the app and choose a new password.

How do I delete my account?

In the app, open Settings, scroll to the Danger Zone, and tap Delete Account. Your account, your photos, and all of your data are deleted right away. You can also email support@visnira.com and we will do it for you.

Is there a limit on how much I can use the AI?

Yes, a fair daily allowance, so the service stays sustainable for everyone. If you reach it, VISNIRA tells you and it resets the next day. Everything else in VISNIRA keeps working.

How do I invite a friend?

Open Settings and tap Invite a friend, or tap it on your Me screen or at the bottom of your weekly review. You can also tap Share my week to send two numbers (tasks done and habit check-ins) with no task names. Nothing is sent unless you choose someone.

What is the Discipline Path?

A gentle four-week guide: one small habit each week (pick your top 3, close the day, protect a focus block, review and reset). You add each week when you are ready, and a missed day never breaks anything. Find it at the top of Ready-made plans on Home.

Why does VISNIRA sometimes suggest something on Today?

When a habit has been quiet for a few days, or several tasks have slipped, VISNIRA shows one kind suggestion on the Today screen. It works this out on your phone from your own tasks and habits, uses no AI, and you can tap Not now to hide it for the day.

Can I share a plan with a friend?

Yes. Open Ready-made plans on Home, choose a plan, and tap Share. You can also tap Share this plan on one of your goals. Your friend sees a preview and chooses what to add. Nothing is added automatically.

Can VISNIRA show my tasks in Apple Calendar?

Yes, if you want it. Open Settings and switch on Show my tasks in Apple Calendar. VISNIRA creates its own calendar called VISNIRA for your dated tasks and booked focus sessions. It never reads your other events, and switching the setting off deletes that calendar.

What are the morning and evening reminders?

A short reminder to plan your day and another to wrap it up. You choose the times, or switch them off, in Settings under Daily rhythm. A task with a time also reminds you at that time. If you stay away for a few days, VISNIRA may send up to two gentle one-time reminders. All of them follow your notification choice, and Off stops them.

How do I turn off notifications?

In VISNIRA, open Settings and tap Notifications. Choose All notifications, Important only (reminders you set yourself), or Off. You can also switch the weekly review on or off under Reminders. To block everything at the system level, open your iPhone’s Settings app, tap Notifications, and choose VISNIRA.

How is my information protected?

We use reasonable technical and organizational measures to protect your data, and each account can read only its own data. See our Privacy Policy for full details on how your information is handled.

Still need help?

We are happy to help with anything not covered above.

Email support@visnira.com